Support
Nearly every question we get is one of three things: a lost key, an unlock that will not take, or a missing installer. Pick yours below, or write to us.
Most common fix
Lost your license key?
Enter the email you bought or started a trial with. We send every key on file for it, across all DorDSP products, in one email together with the current installer links.
Unlock not working?
Enter your email and key exactly as they appear in your license email. Keys work on up to 3 machines.
- DMC60
- Go to Options -> Project -> Unlock...
- Elastic Chop
- Click the gear icon and choose Unlock Elastic Chop...
- DorDSP Kit Pro
- Click Unlock in the top bar
Need an installer?
Installer links arrive with your key by email and always point at the latest build. The downloads page lists every product and its system requirements.
Something else?
Tell us what is happening and which product. We reply within 24 to 48 hours on business days.
Send a message
Or email support@dordsp.com